Terms of service

Welcome to Chefivo. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website or the experience of other users.

You must not misuse the website, attempt unauthorized access, or engage in activities that could damage or disrupt our services.

Products and Orders

Chefivo offers kitchen products for sale within the United States.

We make every effort to present accurate product descriptions and images. However, slight differences in appearance, color, or packaging may occur due to photography, display settings, or product updates.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order if necessary, including situations involving suspected fraud, pricing errors, or product availability issues. If payment has already been processed for a canceled order, any applicable refund will be issued to the original payment method.

Pricing and Payments

All prices are displayed in U.S. Dollars (USD).

We accept the following payment methods:

Shop Pay
Visa
Mastercard
American Express
Diners Club
Discover
Apple Pay
Google Pay
PayPal Wallet

Payment must be successfully authorized before an order is processed.

Order Processing and Shipping

Orders are typically processed within 1 to 3 business days.

The daily order cut-off time is 5:00 PM (New York Time). Orders placed after the cut-off time will begin processing on the next business day.

Express Shipping: 3–7 business days
Shipping Cost: $9.99

Standard Shipping: 7–12 business days
Shipping Cost: Free

We currently ship within the United States only.

Orders may be delivered by USPS, UPS, FedEx, DHL, or another shipping carrier selected for your shipment.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers requesting a return or refund should review that policy before submitting a request.

Intellectual Property

All content available on this website, including text, graphics, logos, images, product descriptions, and other materials, is the property of Chefivo or its licensors and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, or used without prior written permission, except as permitted by applicable law.

Website Availability

We strive to keep our website available and functioning properly. However, we do not guarantee uninterrupted access and may temporarily suspend or modify the website for maintenance, updates, or operational reasons.

Limitation of Liability

To the fullest extent permitted by applicable law, Chefivo will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.

Nothing in these Terms of Service excludes or limits liability where such limitation is prohibited by applicable law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, services, or legal requirements. Updated terms become effective when they are published on our website.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms of Service.